About

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Piotr Duda

Technical Strategy Leader
Cisco (Splunk & AppDynamics)

Innovative, fast learning senior engineer with broad range of achievements. Driving efforts for automation and tool developments across multiple teams. Working with cross-teams: Sales, Professional Services, Premium Support, SRE and escalation team. Making sure the customers get the best onboarding experience and support to reach their business goals.

I enjoy working on products with scale that have a global impact. I am focused mostly on web-side of things, with experience with the following: Javascript (jQuery, Vue, React), PHP (Laravel), C# (.Net Framework, .Net Core). Other tech: AppDynamics, ElasticSearch, Grafana, Splunk.

Professional Experience

Cisco

Splunk & AppD Technical Strategy Leaders Team, TAC Engine

Cisco • May 2026 - Present

Back at Cisco as part of the Splunk & AppD Technical Strategy Leaders Team and Splunk TAC Engine. Previous responsibilities continue, with additional ownership of strategy and AI guidance across the AppDynamics and Splunk space.

Strategy AI Splunk AppDynamics Python
Splunk

Software Engineer (Python)

Splunk • Jan 2025 - May 2026

Fullstack Software Engineer in Support Operations Tools Team - handling integrations and tools which help support engineers and customers solving their Splunk Enterprise/on-premise issues quicker.

Python Flask Splunk Enterprise Splunk Cloud Ansible AWS EC2 AWS S3 Docker
AppDynamics

Team Leader

AppDynamics • Oct 2023 - Jan 2025

In addition to previous role: Excelerate Leadership Program - 6 months of training to be prepared for a leadership role, onboarding and interviewing for both technical and management positions, driving and developing internal tools for license usage alerts.

Laravel PHP AWS Tailwind
Company 2

Senior Software Engineer

AppDynamics • Nov 2022 - Oct 2023

In addition to previous role: handling Premium Customers only, escalations and complex problems, cross-team collaboration through knowledge sharing sessions, customer on-site visits and presentations.

Company 4

Software Engineer

AppDynamics • Aug 2020 - Oct 2022

Customer Support Engineer - helping customers achieve their goals through solving their daily issues with AppDynamics. Working on tools that help multiple teams speed up issue resolution, onboarding new team members, interviewing, handling escalations creating processes for advanced product issues, working with Python/Javascript instrumentation cases.

Python Javascript AppDynamics Docker AWS
Company 5

Full-stack Developer

MIMEDIA • May 2018 - Aug 2020

Developing ecommerce real-time B2B system with ERP integration.

Vue jQuery HTML/CSS Bootstrap Blade PHP Laravel Amazon SQS C# .NET Framework MySQL