About
Innovative, fast learning senior engineer with broad range of achievements. Driving efforts for automation and tool developments across multiple teams. Working with cross-teams: Sales, Professional Services, Premium Support, SRE and escalation team. Making sure the customers get the best onboarding experience and support to reach their business goals.
I enjoy working on products with scale that have a global impact. I am focused mostly on web-side of things, with experience with the following: Javascript (jQuery, Vue, React), PHP (Laravel), C# (.Net Framework, .Net Core). Other tech: AppDynamics, ElasticSearch, Grafana, Splunk.
Professional Experience
Software Engineer (Python)
Splunk • Present
Backend software engineering in Support Operations Tools Team - handling integrations and tools which help support engineers and customers solving onPrem issues.
Team Leader
AppDynamics • Oct 2023 - Jan 2025
In addition to previous role: Excelerate Leadership Program - 6 months of training to be prepared for a leadership role, onboarding and interviewing for both technical and management positions, driving and developing internal tools for license usage alerts.
Senior Software Engineer
AppDynamics • Nov 2022 - Oct 2023
In addition to previous role: handling Premium Customers only, escalations and complex problems, cross-team collaboration through knowledge sharing sessions, customer on-site visits and presentations.
Software Engineer
AppDynamics • Aug 2020 - Oct 2022
Customer Support Engineer - helping customers achieve their goals through solving their daily issues with AppDynamics. Working on tools that help multiple teams speed up issue resolution, onboarding new team members, interviewing, handling escalations creating processes for advanced product issues, working with Python/Javascript instrumentation cases.
Python Javascript AppDynamics Docker AWS
Full-stack Developer
MIMEDIA • May 2018 - Aug 2020
Developing ecommerce real-time B2B system with ERP integration.